IT Project Leadership · Software Engineering · Enterprise Delivery

Eddie Givens

Senior Software Engineer and project-focused technology leader helping teams deliver reliable enterprise solutions.

I bridge engineering execution, stakeholder communication, technical documentation, release readiness, and modernization initiatives across enterprise technology platforms.

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About

Modern technical leader with a strong delivery mindset.

I am an IT Senior Software Engineer with a background spanning front-end development, enterprise applications, cloud-enabled delivery, workflow modernization, technical documentation, and cross-functional project coordination.

My work sits at the intersection of software engineering and technology project management: clarifying requirements, aligning stakeholders, tracking dependencies, reducing delivery risk, coordinating release readiness, and helping teams move complex technical work from planning through implementation.

10+ Years in technology and software delivery
Enterprise Experience across regulated business environments
Full Cycle Planning, build, testing, release, and support

Experience

Professional Experience

Erie Insurance Sept. 2023 – Present

IT Senior Software Engineer / Portfolio Tech Lead

Coordinate cross-functional technology initiatives involving developers, architects, QA analysts, product owners, and business stakeholders from planning through implementation.

  • Support project planning through schedules, dependencies, risks, documentation, implementation readiness, and status updates.
  • Facilitate communication between engineering teams and business stakeholders to keep milestones, priorities, and deliverables aligned.
  • Coordinate release planning, production readiness reviews, change implementation activities, and post-deployment support.
  • Partner with architects and product leadership to identify delivery risks, resolve roadblocks, and improve execution processes.
  • Led modernization efforts that improved maintainability by transitioning legacy Mendix component libraries to React-compatible standards.

Selected Work

Project Highlights

Enterprise Platform Modernization

Supported modernization of Mendix-based enterprise UI resources for React client compatibility, improving platform maintainability and future upgrade readiness.

Cloud Data Flow Delivery

Contributed to delivery coordination around Zendesk-to-AWS data flow architecture involving APIs, Lambda, DynamoDB, Kinesis, S3, monitoring, and DLQ retry processes.

Release and CI/CD Coordination

Supported release planning and deployment readiness across enterprise applications, including environment coordination, pipeline validation, documentation, and change activities.

Skills

Technical and Delivery Strengths

Project & Delivery

  • Cross-functional coordination
  • Project planning and dependency tracking
  • Risk and issue management
  • Status reporting and stakeholder communication
  • Release readiness and implementation support

Engineering

  • JavaScript, React, HTML, CSS
  • .NET and API-oriented delivery exposure
  • Mendix application modernization
  • CI/CD concepts and deployment workflows
  • Technical documentation and troubleshooting

Platforms

  • AWS services and cloud delivery patterns
  • Zendesk application and data integration work
  • Jira / agile delivery environments
  • Enterprise application support
  • Quality, testing, and production readiness

Certifications

Professional Certifications

A collection of professional certifications supporting my background in software engineering, IT project delivery, cloud platforms, security, agile practices, and enterprise technology leadership.

Professional Scrum Developer I

Issued by: Scrum.org

Credential ID: 1484082

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Professional Scrum Product Owner I

Issued by: Scrum.org

Credential ID: 1484082

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Professional Scrum Master I

Issued by: Scrum.org

Credential ID: 1484082

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Certified ScrumMaster® (CSM®)

Issued by: Scrum Alliance

Credential ID: 1339333

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Salesforce User Experience Designer Certification

Issued by: Salesforce

Credential ID: 5316966

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Salesforce Certified AI Associate

Issued by: Salesforce

Credential ID: 4261027

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Salesforce Certified Associate

Issued by: Salesforce

Credential ID: 2649881

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GIAC Certified Web Application Defender (GWEB)

Issued by: SANS Institute

Credential ID: 27625995

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edX Verified Certificate for JavaScript Introduction

Issued by: edEx

Credential ID: 1832e1cf306543b58dc1cfab2be23db2

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Certified Front End Developer

Issued by: w3 Schools

Credential ID: 1NCYCFWXB6

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Google Analytics Individual Qualification Certification

Issued by: Google

Credential ID: 68419650

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AIIM Enterprise Content Management Practitioner (ECMᵖ)

Issued by: AIIM International

Credential ID: ECM2-90869

View Credential

Education & Credentials

Continuous growth in software engineering and leadership.

Master of Software Engineering
Penn State University

Focus Areas
Software systems design, requirements engineering, project management, analytics programming, and applied AI/deep learning coursework.

Professional Focus
IT project management, engineering leadership, enterprise software delivery, and modern application architecture.

Contact

Let’s connect about IT project management, software delivery, or technology leadership roles.

I am open to conversations about project-focused technology roles where engineering experience, stakeholder communication, and delivery execution are valued.

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