IT Project Leadership · Software Engineering · Enterprise Delivery

Eddie Givens

Senior Software Engineer and project-focused technology leader helping teams deliver reliable enterprise solutions.

I bridge engineering execution, stakeholder communication, technical documentation, release readiness, and modernization initiatives across enterprise technology platforms.

Modern technical leader with a strong delivery mindset.

I am an IT Senior Software Engineer with a background spanning front-end development, enterprise applications, cloud-enabled delivery, workflow modernization, technical documentation, and cross-functional project coordination.

My work sits at the intersection of software engineering and technology project management: clarifying requirements, aligning stakeholders, tracking dependencies, reducing delivery risk, coordinating release readiness, and helping teams move complex technical work from planning through implementation.

10+ Years in technology and software delivery
Enterprise Experience across regulated business environments
Full Cycle Planning, build, testing, release, and support

Professional Experience

Erie Insurance Sept. 2023 – Present

IT Senior Software Engineer / Portfolio Tech Lead

Coordinate cross-functional technology initiatives involving developers, architects, QA analysts, product owners, and business stakeholders from planning through implementation.

  • Support project planning through schedules, dependencies, risks, documentation, implementation readiness, and status updates.
  • Facilitate communication between engineering teams and business stakeholders to keep milestones, priorities, and deliverables aligned.
  • Coordinate release planning, production readiness reviews, change implementation activities, and post-deployment support.
  • Partner with architects and product leadership to identify delivery risks, resolve roadblocks, and improve execution processes.
  • Led modernization efforts that improved maintainability by transitioning legacy Mendix component libraries to React-compatible standards.

Project Highlights

Enterprise Platform Modernization

Supported modernization of Mendix-based enterprise UI resources for React client compatibility, improving platform maintainability and future upgrade readiness.

Cloud Data Flow Delivery

Contributed to delivery coordination around Zendesk-to-AWS data flow architecture involving APIs, Lambda, DynamoDB, Kinesis, S3, monitoring, and DLQ retry processes.

Release and CI/CD Coordination

Supported release planning and deployment readiness across enterprise applications, including environment coordination, pipeline validation, documentation, and change activities.

Technical and Delivery Strengths

Project & Delivery

  • Cross-functional coordination
  • Project planning and dependency tracking
  • Risk and issue management
  • Status reporting and stakeholder communication
  • Release readiness and implementation support

Engineering

  • JavaScript, React, HTML, CSS
  • .NET and API-oriented delivery exposure
  • Mendix application modernization
  • CI/CD concepts and deployment workflows
  • Technical documentation and troubleshooting

Platforms

  • AWS services and cloud delivery patterns
  • Zendesk application and data integration work
  • Jira / agile delivery environments
  • Enterprise application support
  • Quality, testing, and production readiness

Continuous growth in software engineering and leadership.

Master of Software Engineering
Penn State University

Focus Areas
Software systems design, requirements engineering, project management, analytics programming, and applied AI/deep learning coursework.

Professional Focus
IT project management, engineering leadership, enterprise software delivery, and modern application architecture.

Let’s connect about IT project management, software delivery, or technology leadership roles.

I am open to conversations about project-focused technology roles where engineering experience, stakeholder communication, and delivery execution are valued.